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Our Lady of LourdesCatholic Primary School & Nursery

“Christ at the centre of our school where we live, love and learn together”


Welcome to the website of Our Lady of Lourdes Catholic Primary School, Yardley Wood, Birmingham. If you are worried about a child please speak to a DSL in school or telephone 01213031888 - CASS. If you think a child is in immediate danger please phone 999. We are an Operation Encompass School

Safeguarding & Child Protection

At Our Lady of Lourdes, we adhere strictly to the requirements for school governing bodies, local education authorities and further education institutions to make arrangements to safeguard and promote the welfare of children. We provide a safe and welcoming environment where children are respected and valued.


We are a Rights Respecting school. Article 19 of the UN Convention on the Rights of the Child (among other articles setting out children's rights and needs) states:

"Governments must do all they can to ensure that children are protected from all forms of violence, abuse, neglect and bad treatment by their parents or anyone else who looks after them"


The school is alert to signs of abuse and neglect and will follow the procedures as laid out by the Birmingham Safeguarding Children Board (BSCB) to ensure that children receive rapid, appropriate and proportionate, effective support to protect them from harm or abuse and to maintain their health and well-being.


We always want to work with families through this process so that we follow this model:

  • Always see the child first
  • Never do nothing
  • Do with, not to, others
  • Do the simple things better
  • Have conversations
  • Build positive relationships


The Designated Safeguarding Leads (DSL’s) are here to action any concerns. At OLOL we have 6 DSL’s to ensure that groups of classes have their own assigned DSL, After School Wraparound Care has one and the Pastoral Lead is one also. The HT is the Senior DSL who line manages and supervises all DSL activity and sees all CPOMS entries. All relevant paperwork can be viewed at the bottom of this page.

    Our DSL's at OLOL

    Parents of Our Lady of Lourdes should know that the law requires all school staff to pass on information which gives rise to a concern about a child’s welfare, including risk from neglect, physical, emotional or sexual abuse.


    The DSL's (Designated Safeguarding Leads) will always try to discuss these concerns with our parent first, and try to get informed consent to support our intentions to refer to Social Services if this becomes necessary. Referrals to outside agencies should always be seen as a supportive way to keep all of the children in our community safe and parents should not fear this help. Sometimes we are unable to discuss these concerns with you directly. This will only be the case where such a discussion could place the child at increased risk of significant or immediate harm – in this instance a referral will be made with no warning to the parent.


    This process is never done lightly and we appreciate the cooperation and understanding of parents if we have to go around the parent to ensure all reasonable steps are taken to protect the pupils of OLOL. It is important that parents understand our duty of care and that we are working with you to support the wellbeing of your family, we are not accusing you of abuse or neglect. Many disclosures are easily resolved once discussed and the school has a good track record of pastoral support with families.


    Since it is everybody’s responsibility to safeguard children and young people, we expect parents and visitors to our school community to share this same commitment to safeguarding at Our Lady of Lourdes, and to show the necessary understanding if we have to have those difficult conversations with them. Our aim is always to support families where we can and refer families on to other agencies for support if necessary.

    If you have concern surrounding a child's safety contact the Birmingham Children's Advice and Support Services (CASS) Team on

    0121 303 1888


    When staff share concerns with the Designated Safeguarding Leads it is always about putting the child’s well-being first – failure to share suspicions, disclosures or third party information could allow a child to be further neglected or placed in harm’s way and so all staff understand their personal/individual responsibilities in regards the legislation. In accordance with local Information Sharing protocols, we will ensure that information is shared securely and sensitively but it will always be shared.


    Occasionally, concerns are passed on which are later shown to be unfounded. We hope that parents will understand that the member of staff in the school with responsibility for child protection (known as the DSL) was carrying out their responsibilities in accordance with the law and acting in the best interests of all children.


    All staff and Governors receive annual training to support them in discharging their duties linked to some key documents (see below) and are trained to be aware of:

    • Safeguarding/Child Protection
    • Staff Low Level Concerns
    • Right Help, Right Time
    • No Platform

    OLOL Parish Safeguarding Team

    Our parish has systems in place for safeguarding concerns within the church. The Parish operates in accordance with Statutory Safeguarding Guidance and the National and Archdiocesan policies & procedures at all times. The Parish Safeguarding Representatives are
    Marie Sullivan and Lorraine Freeman. They can be contacted at: or alternatively the Diocesan Safeguarding team can be contacted on 0121 230 6240 if you have any concerns or need to make a disclosure.

    Please note that OLOL Policy does not allow children to be collected by anyone under the age of 16 in order to help keep pupils safe. We know that this can be inconvenient but our strong belief is that in the event of an emergency on the way home or in the family home unsupervised, it should not be a child's responsibility to protect their sibling. Please keep the contact list at school up to date with those adults you allow to collect your child. We will not send your child with anyone not on your approved list so we will telephone you if someone new comes to collect. It would help if you can let the school office know in advance if someone new is collecting your child.


    Our class based DSL’s are not on call after 6.00 pm or at Weekends and if parents need to make a disclosure or report a concern at these times they should call CASS immediately on 0121 3031888 for advice and support. CASS has emergency contacts for all schools and there are ways to contact the Head Teacher out of hours.


    The SDSL (Mrs David) is available to staff 24/7 for disclosures by email and telephone and will action any staff or parent concerns immediately. Parents should not email Mrs David with child protection or Safeguarding disclosures out of hours in case the message is not picked up - in the event of an emergency where you believe a child may be in danger (even if you are not sure) please contact the Police and/or CASS to ensure immediate action is taken.

    Our Curriculum for Safeguarding

    At OLOL we provide a curriculum that helps you teach your child about the risks they may face and how to protect themselves from those dangers. It is important that all children are equipped to risk assess all situations that life will throw at them. Our PSHEE curriculum, SRE (Sex and Relationships) Curriculum and our Pastoral Team offer many opportunities for the pupils at OLOL to develop digital literacy and safety, awareness of self, ability to identify risk, knowledge to know when something is a threat to them, and protective behaviours (who to tell and when if something is happening to them that they do not like or that they know is harmful, unsafe or frightening).


    We work with outside agencies such as the NSPCC to support this work in school.

    Operation Encompass/Domestic Abuse Act 

    Operation Encompass is a police and education early intervention safeguarding partnership, enabling support for children and young people who are experiencing domestic abuse. The government definition of domestic violence is… Any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been, intimate partners or family members regardless of gender or sexuality.


    At OLOL, we have a Key Adult who takes phone calls from West Midland's Police when an incident of Domestic Abuse is reported. The purpose of the Key Adult is to be available each day to receive Operation Encompass calls, take details of police attended domestic abuse incidents, and then assess the types of support needed for the child. By working together as part of the Operation Encompass initiative, police and schools are able to intervene early on and support children and young people experiencing domestic abuse.


    Children at OLOL learn about healthy and unhealthy relationships as part of their PSHEE and RSE so that they start to be empowered to recognise those unhealthy relationships and know how to keep themselves safe.


    The Key Adult at OLOL is Mrs David. Our families need to know that knowledge of Domestic Abuse will only be shared on a need to know basis and that staff at OLOL will never take an action or share information that could put members of your family at risk. Our school is a safe place for you to talk about Domestic Abuse and we will provide help and advice to those who need it.

    Physical Chastisement

    If a child discloses to us that they have been punished physically by a parent or carer (Including an older sibling who may be supervising them in a parents absence), we will inform CASS/Birmingham Children's Trust immediately. We will not seek your consent to discuss this matter with external agencies due to the serious nature of the disclosure and we will get advice before talking to you. It is important that we know the children in our school are safe at home. If you are having difficulties managing your child's behaviour and feel that you may be using inappropriate punishment or feel that your own anger is putting your child at risk of harm, we would ask you to come and talk to us so that we can refer you and your family to the right support agencies in a safe, caring and non-judgemental way. 

    Serious Violence Duty 2022

    The Serious Violence Duty is key part of the government's work on reducing crime and engaging agencies in working together to support prevention and intervention, and became law in January 2023. The Duty covers the requirements set out in Chapter 1 of Part 2 of the PCSC Act. It requires agencies to work together and plan to prevent and reduce serious violence, including identifying the kinds of serious violence that occur in the area, the causes of that violence, and to prepare and implement a strategy for preventing, and reducing serious violence in the area. This duty will affect schools who will be part of strategic discussions and planning, and relevant information sharing so that we can support other agencies to keep children safe.

    For those seeking employment at

    Our Lady of Lourdes

    Please be advised that as part of the recruitment process we will complete all necessary checks on your identity, your qualifications, your right to work in the UK and your status with the relevant Disclosure and Barring Services for those wishing to work with children and young people. We never make an offer of employment in advance or unconditionally, and we never make an offer of employment until all references and supplementary information is gathered, and your application and those documents are scrutinised.


    If you intend applying for a position at Our Lady of Lourdes (or to be a volunteer in school) we recommend that you read the documentation on this page and read the detailed information on the School Vacancy Page.

    What is Consent?

    Access to OLOL School Site - DfE Guidance

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